ZenFlix OnDemand Membership Agreement – Terms & Conditions.

Welcome to ZenFlix OnDemand. By accessing this service, you agree to the following terms and conditions. Please read them carefully and reach out with any questions. This is about supporting your movement journey with clarity, care, and mutual respect.

1. Introduction

This Membership Agreement ("Agreement") is between you (the subscriber) and Roaming Zen, provider of ZenFlix OnDemand services. By subscribing, you agree to these Terms and Conditions and our Privacy Policy. This includes any updates or enhancements to the platform.

If you do not agree to these terms, please do not use ZenFlix OnDemand.

You must be at least 18 years old to purchase this membership. If under 18, you may only use the service with supervision by a parent or guardian.

2. Important Health Disclaimer

Movement is a beautiful tool for wellbeing, but it also carries risk. You understand that all exercise programs - especially when unsupervised - can involve the risk of injury. By joining ZenFlix OnDemand, you acknowledge this and agree to seek medical clearance before beginning any new movement practice.

You are voluntarily participating and take full responsibility for your health and safety while using this platform.

3. Membership Details

ZenFlix OnDemand is a subscription-based service priced at $16.95/month AUD or $169 per year. This plan includes:

  • Full access to 200+ OnDemand classes including Yoga, Pilates, Barre, Strength & Mindfulness practices.

  • New content added monthly to keep your practice fresh.

  • No access to livestream or in-person classes ( 1 FREE weekly livestream included in ZenFlix Yearly).

Your membership renews automatically each month/ year unless cancelled.

4. Payment & Billing

  • You must provide a valid payment method at time of signup.

  • Payments are processed monthly via your chosen payment method.

  • Payments are non-refundable. There are no refunds or credits for partial months/ year or unused access.

If your payment method fails, we may attempt to collect payment for up to 14 days before your subscription is paused or cancelled.

We reserve the right to adjust pricing with at least 14 days’ notice via email.

5. Cancellation Policy

You can cancel anytime through your ZenFlix account dashboard. When you cancel, you’ll retain access until the end of your current billing cycle. There are no cancellation fees.

Please cancel at least 24 hours prior to your next billing date to avoid being charged for the following month or yearly.

6. Content Use & Intellectual Property

All ZenFlix content is the creative and intellectual property of Roaming Zen. Your membership provides a personal, non-transferable licence to access and enjoy the material for your own use only.

You may not reproduce, resell, share, or repurpose any content for commercial or group use without written permission.

7. Platform Access

ZenFlix is hosted online and requires internet access and a compatible device. While we aim to maintain a seamless experience, we cannot guarantee uninterrupted service at all times.

8. Account Security

Please keep your login details private. You are responsible for all activity under your account. If you suspect unauthorised access, please contact us immediately.

9. Termination of Service

We reserve the right to suspend or cancel your account if we believe the terms of use have been violated. This includes misuse of content or unauthorised sharing.

10. Limitation of Liability

ZenFlix and Roaming Zen are not liable for any injuries, losses, or damages related to your use of the OnDemand platform. You agree to participate at your own discretion and risk.

11. Modifications to Terms

We may update these Terms from time to time. Continued use of the service after such changes means you accept the updated agreement.

We’ll notify you via email of any significant changes.

12. Contact

For questions or support, please email:
info@roamingzen.com.au